

Auto Body Shop Northeast Philadelphia Blog #1
For 24/7 emergency free towing, press this link to call: 610-721-4199
Definis Auto Body is an independent collision repair shop on Torresdale Avenue, a short run up State Road from Croydon, Andalusia and Bensalem 19020. This post is about one reason the word "independent" matters when your car is in for collision repair after an accident: illegal steering by your own insurance company.
In 2015, CNN ran a major report on insurance companies illegally steering their customers to "preferred" auto body shops that work for the insurer at a reduced rate in exchange for a steady stream of referrals. To hit those reduced rates, some of those shops started buying parts from local junkyards and using cheaper aftermarket parts.
CNN's report, "Are cheap repairs part of an insurance scheme?", prompted U.S. Senator Richard Blumenthal to ask the U.S. Department of Justice to investigate auto repairs being done nationwide, on the grounds that repairs done with recycled, remanufactured, reused or aftermarket parts could put unsafe vehicles back on the road.
If an insurance company will pressure a body shop into saving money with recycled parts and substandard remanufactured or aftermarket parts that can fail, that is negligence. It is the single best reason to choose an independent collision shop: when the insurer and the body shop are on the same side, you have no way of knowing whether your safety or their margin came first. It is more common than people think.
Most people don't think about a body shop until they are in an accident, and by then they aren't thinking clearly. That is exactly when a call to your own independent shop matters, because nine times out of ten the insurance company will point you toward a shop it knows will keep costs down for the insurer, not for you. Drivers from Croydon 19021, Andalusia and Bensalem 19020 are a short run up State Road and I-95 to our Torresdale Avenue shop, and the collision repair here is written off the damage on your car, not off a number that protects a carrier.
You deserve a second opinion. When you call a body shop yourself, ask them straight: "Are you an independent shop?" A good one answers yes right away and then starts telling you about illegal steering and your right to choose your own shop. If the shop is talking to you about what is in this post, you are probably in the right place. This isn't only about choosing Definis Auto Body for your collision repair in Bucks County — it's about making the right call at a bad moment, wherever you live.
Definis Auto Body has handled collision repair, frame straightening, dent repair, bumper replacement and paint matching for Lower Bucks County drivers for three generations, from a shop just over the city line on Torresdale Avenue. Croydon, Andalusia and Bensalem are minutes away up Route 13 and I-95. Every repair is guaranteed for as long as the vehicle stays in your name, and free 24 hour towing will bring the car in if it isn't drivable. Call 215-624-9309 for a free collision repair estimate, or text 610-721-4199 after hours.
repairerdrivennews.com: Blumenthal criticizes car insurance practices at a Connecticut auto body shop
Definis Auto Body is an independent body shop and that means we work for you, the car owner, and not the insurance company.